Environmentally Friendly Supplies:
- We bring professional-grade environmentally friendly cleaning equipment that many homeowners do not possess. Such equipment enables us to clean your home deeply and effectively while not causing any damage to your furniture or family.
- For a detailed list of our green product line, please call or email the office and we would be more than happy to provide it!
- If there is a specialty item that you would like us to use in your home, we are happy to use what you supply. Just let the fairies or the office staff know!
- **DISCLAIMER** We do ask to use your upright vacuum (if you have one) so as not to drag pet hair or dander to the next home that may have allergies.
- The Fairies will arrive at your house at the scheduled time above. Please allow a 30 minute window on either side of your time slot to allow for any incidentals such as traffic, gas stops etc. **Please by advised, the 30 minute window may increase when weather is detrimental**
- We require a 24 hour notice for any cancellations or you will be charged subject to a cancellation fee. Call or email the office for more details.
- If you have a sick family member, please contact the office immediately to get rescheduled! Almost every fairy has children at home, and we want to avoid spreading illness!
- All scheduling changes or requests need to go through the office.
- Email is the best way to communicate with us! Please call or email in advance to add extra time to your visit.
- Fairies love good or bad feedback, notes, punch lists, and a positive respectful attitude towards their services. We do not consider our job complete until you are 100% satisfied, and the only way to achieve that is to get feedback from you!
Exceptions & Disclaimers:
- We do not clean animal waste, human excrement of any sort, or diapers.
- We will make your beds if they are stripped and clean sheets are provided.
- Our liability insurance only allows us to get on ladders up to three feet tall.
- We have full liability insurance and all our staff members licensed are back round checked upon becoming part of our team!